Privacy Policy

This website is run by The Golden Thread Project Ltd (“we”, “us”, “our”), a company registered in England and Wales (company number 16433383), with its registered office at 128 City Road, London, EC1V 2NX. For any questions about this policy or your data, contact hello@thegoldenthreadproject.org.

This policy covers this website only. Each of our apps has its own privacy policy, because each one handles data differently. You can find them in section 9.

Messages you send us

If you email us, we receive your email address, your name if you give it, and whatever you write to us.

Technical data

Like most websites, our web host automatically records basic technical information when you visit, such as your IP address, browser type and the pages requested. This is used to keep the site running and secure.

We don’t have user accounts on this website, and we don’t collect payment details here.

• To reply to your messages and questions.
• To keep this website secure and working properly.

We do not sell your personal data, and we never use it for advertising.

We use your messages to respond to you because you have asked us to, and because it is in our legitimate interests to answer people who contact us. We keep technical data to run and secure the website, which is also a legitimate interest.

This website does not use advertising or tracking cookies, and we do not profile visitors.

We only share what is needed for the website and email to work:

Our web hosting provider

Hosts this website and holds its technical logs.

Our email provider

Handles the messages you send to us.

Each of these providers is bound by data protection terms that give your data the same or equal protection as described in this policy.

We keep emails for as long as we need them to deal with your query, and for a reasonable time afterwards in case you write again. Technical logs are kept for a short period set by our web host, then deleted. If you would like us to delete your emails sooner, just ask.

Each app has its own privacy policy explaining exactly what it collects and who it shares data with:

Holding Space

holding-space.app/privacy-policy

One Hundred Steps

Its privacy policy will be published on this website when the app launches.

Under UK data protection law you have the right to access, correct, export or delete your personal data, and to object to or restrict how we use it. To exercise these rights, contact hello@thegoldenthreadproject.org.

You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

This website is for adults aged 18 and over.

We take reasonable technical and organisational steps to protect your data, but no system is completely secure.

We may update this policy from time to time. The date at the top shows when it was last changed.